No Returns or Exchanges: Generally, returns or exchanges are not offered, except for cases where the delivered item does not match the order or the item is damaged during transit.
Return Process for Eligible Orders: Contact customer care within 48 hours of delivery with order details and video evidence of the issue (wrong product delivered or damaged during the transit) for a full refund or exchange.
Refunds: Full refunds are issued for eligible returns after the item is received back in our warehouse and verified by our team. Refunds are initiated within 48 hours but may take 4-7 business days to reflect in your account.
Domestic Shipping Policy: Shipping is free across India, with orders dispatched on the next business day and generally delivered within 2 to 8 working days.
International Shipping: Orders are shipped via DHL Express for international customers.